1. Make sure that the email address you provided is correct, you will not receive any mail if the email address is incorrect.

2. Check your mail inbox or spam folder.

3. If you are using the mobile app for your email, after clicking or either inbox or spam, click and hold the screen with your finger then drag it downwards for the folder to refresh.

4. If you are using yahoo mail, check your Boxbe waiting list, and also do what is in step 3 above.

1. Make sure that the email inputted for this particular Referee is correct.

2. Login and click on the edit button for this Referee and then click the update button, the system will resend the mail.

3. Tell your Referee to make sure to refresh the his/her email inbox/spam folder.

1. Make sure that the email address provided by the Applicant is correct, you will not receive any mail if the email address is incorrect.

2. Check your mail inbox or spam folder.

3. If you are using the mobile app for your email, after clicking or either inbox or spam, click and hold the screen with your finger then drag it downwards for the folder to refresh.

4. If you are using yahoo mail, check your Boxbe waiting list, and also do what is in step 3 above.